Arumugam Rajagopal 06:10 PM, August 7th, 2010

Dear Citizens, 7th Aug 2010 Let me introduce myself first. I am Rajagopal, 62,retired, living in HBR layout Bangalore. My problem is, though, I have two Indane gas cylinders, and I face lot of problem in booking a refill gas cylinder every month. As of date my Indane Gas Distributor in Bangalore will only take a new refill booking 30 days after of the delivery of the prior gas cylinder. They also deliver at least 3 days after booking. Thus, each cylinder takes atleast 31-34 days to arrive, and my usage is 28-30 days. While browsing the internet, I got the below quoted info and I showed it to my gas agent. But he is telling this document is valid in Chandigarh only and not in Bangalore. So to solve this problem, can anyone please throw some light on this issue so that it will be useful for all Bangalorians. Or is it required to take fresh RTI in Karnataka? I request you to please oblige and do the needful guidance. Thanking you, Best regards A.Rajagopal Visit for more information: http://www.rtiindia.org/forum/40223-...-cylinder.html Thread:NO TIME BAR FOR REFILL OF GAS CYLINDER Most of Gas distributors do not book the cylinder before a periodd of say more than n 20 days after the cylinder has been supplied. But there is no such bar. Through a RTI Application I have confirmed from the Oil Companies. as details below. Since the issue is related to all of us and all over India. Please provide maximum publicity to the issue in the larger benefit of all Gas users. On 14th Nov.2009 I filed a RTI Application with Various Oil Companies to which I have received following reply: Q:-Copy of rules for refilling of Gas Cylinder both for domestic & Commercial specifying the time gap between receipt of filled up Gas Cylinder and Re-booking of refill. INDIA OIL COPORATION LTD Sector 19 A Chandigarh through PIO-cum-Dy. Gen Manager (LPG) vide Letter NO.PSO/LPG/RTI dated 16th Dec.2009 informed as under Refill can be booked as and when required by a customer to meet his/her genuine requirement of LPG for domestic cooking purpose. No time gap has been specified between the date of supply of a domestic LPG cylinder and the date for booking of the next refill. The same is also true for commercial LPG supplies HINDUSTAN PETROLEUM CORPORATION LIMITED lpg Regional Office at Rohtak Road Jind-126012 through Chief Regional Manager cum-CPIO Jind LPG RO Letter NO.LPG/SM/RTI dated 12.12.2009 informed as under : There is no time bar taking refill cylinder. However it should be used for Domestic cooking by genuine domestic customer. There is no time bar for Non Domestic refill R K Garg Convener RTI Chandigarh Thanked 0 Times in 0 Posts Re: No time bar for refill of Gas Cylinder Thanks for info. On showing the mail info, i could book refill after 10 days. on third day, they delivered the refill. Re: No time bar for refill of Gas Cylinder kindly send the copies of the reply so that theses can be used in public interest. I came accross this post by you at the time when I was about to move an RTI application with the oil companies. Thanks for the step . Provide the copies of the letters on portal. _______________________________________________________

Rajendra Halemane 11:59 AM, January 3rd, 2012

When I demanded referring the above RTI with the Indane agency at Mangalore, got the below mentioned reply:-
1. The software installed @the booking office doesn't allow to key-in the next refill booking prior to 21 days.
2. Only 12 cylinders/year.
Can anyone suggest relevant to this?