Vishnu Namboodiri 12:45 AM, November 17th, 2011

I had this experience today; I had a Gold Day Pass valid for the day, but the conductor rejected to accept the pass and extorted money from me. I am a regular traveler from Richmond circle to Kadugodi and I normally take Volvo Bus no. 335E. Today (16-Nov-2011) I took the bust from Richmond circle at 11:10 PM to Kadugodi. When I showed the Gold Day Pass I had (no.0143259) to conductor, he rejected to respect that and threatened to throw me out of the bus if I do not pay him money or buy another ticket. Reluctant to pay him money, I was forced to buy another ticket worth 55 (No: 364291 7008 500A13 46110735N) Bus reached destination by 1:55 PM and still conductor challenged me to do whatever I can. I have posted a complaint at BMTC web site and is still hoping there will be some justice Else I am not sure why someone should buy a day pass in BMTC Bangalore as any conductor can reject to accept the pass and throw you out of the bus Regards, VIshnu

Chandar 06:04 PM, November 17th, 2011

Hello Sir,
You can call the complaint cell of Bmtc and lodge a complaint and its very effective.you need to note down the vehicle no and the route no.
the no is 080 22489005.

thanks/Chandar

Satheesh Amilineni 10:52 AM, November 18th, 2011

Vishnu, I had sent your complaint to the CTO and received the below reply. HTH! samiline @ gmail . com

ctmobmtc@gmail.com 10:45 AM (4 minutes ago)
to me

Dear sir,

BMTC regrets the inconvenience caused. Taking note pf your complaint the said conductor has been called for personal enquiry at this office and necessary action will be initiated for his lapses.

Looking forward for your continued patronage

With regards
CTM(O),
BMTC